Complaint procedure

Complaint procedure

If you are not satisfied with the product we sent you for these reasons: 

- you received a different product than you ordered
- the product is broken
- pouches are torn
- past expiration date

A new product will be sent to you.

If these complications occurs, contant us immediately to our mail - info@nicotick.com

If occours problems with delivery or payment, also contant us immediately to our mail - info@nicotick.com